7 reasons why they can’t get through to you? 5 ways to fix it

Useful tips

There are many pretty good reasons why this or that person cannot or does not want to answer you.

You shouldn’t stare at your smartphone or computer screen all the time waiting for an answer, think about the bad, and come up with various reasons in your head why he or she refused to call back or answer a message.

In this article you will find a list of almost all possible reasons why you were not answered immediately or at all.

Can't they call you? Check your phone settings!

The first place to look for the reason is the phone settings. Often users themselves get tricky with the settings. The reasons why they may not reach you are the following:

you have added a number to the blacklist;
there is a ban on incoming calls;
There is a restriction of calls for subscribers not included in the phone book.

Check your Call Barring settings

Go to the “Phone” application and go to settings, they are usually located in the upper right corner of the screen; these are icons with a gear or “hamburger” (three vertical dots. You need to check how the markers are set in the “Call barring” item. Then check the numbers on the black list. It is likely that in it you will find the number of the one who tells you: “I can’t get through.”

Check your Call Barring settings

Check your Forwarding settings

Another point to check is redirection. If forwarding is enabled, you need to configure it correctly. It is better to enable redirection:

if you are out of network access;
if you are talking to another party;
Always.

If they complain to you: “I can’t get through, the answering machine is working.” Change your settings or turn off forwarding completely. To ensure you don't miss a call while you're talking to someone else, turn on Call Waiting. In this case, when the second line is triggered, you will hear short beeps.

The caller constantly hears a busy signal.

Turn off mobile internet and synchronization

If you have checked the forwarding settings and everything is fine there, but the caller always hears a busy signal, turn off mobile Internet and synchronization. This usually occurs in areas where operators use old equipment and there is no LTE connection. Usually the person trying to get through then says: “I can’t reach you, it’s always busy. But as soon as you leave the unfortunate area, the calls go fine.

Reasons to Not Answer Texts or Phones Related to Emotional Intelligence

You wrote or called too often. You could say there was a “communication overload.”
The interlocutor simply prefers to answer less often and more slowly.
The person is an introvert, which means he needs some pause to prepare his social batteries before responding.
He or she is a loyal friend that everyone relies on, but right now he or she just wants to take some time for themselves.
Your message or call is not urgent. It may seem like this to you, but in reality it is not.
Sometimes people want to communicate face to face rather than through technology.
Your communication may interrupt their thoughts.
The interlocutor decided to take a break from technology, or take a sabbatical.
He/she tries to find the right words.

Check if the SIM card is working properly

If you have reached this point, then the tips above did not help and it’s time to check your SIM card. Often this is where the problem lies, and the problem with calls is accompanied by errors in the Internet or SMS messages. you need to do the following:

Insert the SIM card into another smartphone and check its operation;
Insert a SIM card of the same operator into your smartphone and check its operation;
Examine the SIM card slot and the SIM card itself for damage.

If your SIM card does not work in another phone or smartphone, then examine its contacts. Wipe it with a cloth. Usually this problem appears after cutting the SIM card yourself; if this is the case, then you need to contact the operator and ask to replace it. If possible, wipe the contacts in the SIM tray, they may be oxidized.

If your smartphone has two SIM cards, you should know that the connection to the network occurs through one module. When there are SIM cards from different operators, MTS subscribers may not be able to reach you while you are talking from a Beeline SIM card.

Why is he doing this about the blacklist?

The favorite option of a number of subscribers is “Black List”. But it was not there. If you absolutely need to get through to a person, you can “go around the mountain” and avoid restrictions. Follow the instructions:

Write an SMS and ask to be removed from the emergency situation. Turn on message delivery notifications in advance.
Check if you are in an emergency by calling from another number. If the person decides to answer you, you can find out whether you fell out of favor by accident or on purpose.
21st century, guys! We use Viber, WhatsApp, Telegram, Skype - organize a regular or video call. Online regulars can write or send an audio message even via Instagram direct (if you haven’t been banned there either).

The only thing that cannot be bypassed is the “Flight” or “Do Not Disturb” mode, which turns off all incoming messages and SMS.

Fixing a glitch in the phone software

So we checked the phone settings and everything is fine, we checked the SIM card - it is also working. But, they still can’t get through to you, it’s time to look for a problem in the phone software. To identify the error and correct it, you need to take the following steps:

Activate Flight mode for 20 seconds.

After turning off “Flight”, check whether incoming calls are received or not. If there are still no calls, proceed to the next step.

Restart your smartphone.

After each step, check whether you can be reached by phone.

Check the apps on your smartphone.

Calls are often blocked due to incorrect settings in the Black List or Call Recording applications. I recommend removing applications from unknown sources.

Check your smartphone for viruses.

To do this, you must first connect it to your computer in “Storage” mode in order to scan the files for viruses with a computer antivirus program. Then install an antivirus application (for example, Kaspersky Internet Security or Security Master) and check your smartphone. With viruses, people trying to call you usually hear “Busy” or a message that you are offline.

Clear the Phone app cache.

Go to your phone settings in the “Applications” section. Among all the applications installed on your smartphone, find “Phone”. Clear the cache and data in it, and then stop and start the application again. On some smartphones, this application may be called "com.android.phone".

Soft reset.

Save all the necessary data in the cloud or on your computer. Turn off your smartphone, remove the SIM card and press the volume-down and power buttons simultaneously. The smartphone will start in recovery mode. Use the Volume buttons to select Soft Reset, and then confirm by pressing the Power button. In some phones, such a reset can be done from the settings.

Hard factory reset

Since the soft reset did not help, then again go to recovery or system settings and do a hard reset (Wipe data/factory reset).
The phone will return its settings to factory settings - like new. These steps will resolve almost any phone software issue. A reset should only be used in very extreme cases, as applications are removed and all content is erased. It should be noted that some viruses are resistant to resetting, so follow all the points and steps in the order in which they are written. Then you won’t have to look for an answer to the question “why can’t they call me?”

Why doesn't a man call - a man's view

Almost every young lady is familiar with the torment over the lack of calls from the guy who has sunk into her soul and the senseless expectation of news from him. Unfulfilled “dreams” cause disappointment, generate resentment and annoyance. Girls begin to come up with many excuses for this behavior of their chosen one. Often the excuses they make up for not calling are quite ridiculous. However, everything is simpler than it seems.

It is necessary to recognize as true the fact that the views of the sons of Adam and beautiful women on similar events are strikingly different. If the gentleman you like does not call back, there is no need to make excuses for him. The probability of finding your chosen one near death is only 1%, the phone is lost – 1%, the number incorrectly “filled” is 2%, and the person does not want to bother communicating with a newly made acquaintance – 86%. If a man is not indifferent to a beauty, he will certainly find an opportunity and take a minute to call her. The remaining 10% are other, so to speak, valid reasons. There are 10 of them. According to the percentage of probability for each reason.

So, option one, why the man doesn’t call first. It’s just that the stronger half does not attach value to such a stupid activity as pointless conversations on the phone. Chatting for hours is considered a woman's prerogative. A man will dial the number of the young lady he likes when he is ready to invite him to a rendezvous or when he decides to tell him something important. Although, here it is necessary to clarify that a gentleman in love, most often, will cut the telephone wires.

Option two – not enough time had passed, so the guy didn’t have time to get bored.

In addition, not all of Adam’s sons are assertive and confident; there are guys who are afraid of seeming intrusive, afraid that the girl doesn’t like them, and afraid of being misunderstood. That’s why they don’t call.

Often the reason for the lack of messages lies in financial difficulties that prevent a man from inviting the lady he likes on a date. However, when material problems are left behind, he will most quickly remind you of himself, unless, of course, another young charmer falls into his soul.

There are also force majeure reasons that do not depend on the guy himself, for example, illness, urgent business trip, workload in professional activities. When the situation calms down a little, the man will call the young lady.

Often the male sex doubts that he has generated reciprocal sympathy from a lady, and therefore they will not become suitors. Such gentlemen have no idea that the woman they like needs to be conquered. It’s easier for them to think that they failed to make an impression, so there is no point in continuing communication, rather than pluck up the courage and invite a charming young lady to a rendezvous.

It’s also not worth discounting the possibility that a new acquaintance is already in a love affair. He met the beauty under the influence of the moment, mood, friends pushed him, but later, thinking sensibly, the guy came to the conclusion that a well-known old relationship is better than the unknown. Men are quite lazy and big conservatives. In order for the male sex to decide to end an old relationship for the sake of a relationship with a new acquaintance, there must be either a frantic passion that clouds the mind, or an arrow from cupid that lands straight in the heart.

Option eight - the guy decided to use the NLP technique called “further-closer”. On a date, he enveloped the girl in warmth and love. This is the “closer” stage. Then the young man practices the “further” stage, that is, he moves away, takes a break, and does not make telephone calls. He wants the young lady to get bored, which would encourage her to take the first step on her own. These guys are professional manipulators.

The guy doesn’t give any news, because he simply doesn’t know what to chat about with his new acquaintance, he’s not a fan of telephone conversations, when he outlines a clear plan of action in relation to the beauty, then he’ll dial her number and invite her to a rendezvous.

When meeting, the boyfriend wrote down a phone number on a piece of paper, a used trolleybus ticket, banknotes and lost the treasured numbers. This also happens.

However, it should be remembered that the probability of each of the above problems preventing a man from calling is only one chance in a hundred. Basically, the stronger half does not call back when the girl is not very interested. Therefore, rather than aimlessly tormenting yourself with the question of why a man doesn’t call first, it is better to devote your free time to self-development, your appearance, self-realization, shopping, meeting with friends, family, sports, walks. There are thousands of ways to spend your time fun and interesting, as well as useful. Against the backdrop of a pleasant and fruitful leisure time, the absence of a call from an unfamiliar young man is a trifle.

Problem with smartphone hardware

The smartphone fell into the water

If manipulations with the software do not correct the problem, then it is most likely on the side of the communication module. Only repairs can solve it. Before contacting the workshop, it is best to immediately tell the service center about the reasons why this malfunction may have appeared, this will make diagnosis easier. Problems with smartphone hardware usually appear:

water got into the smartphone;
the smartphone was dropped or hit hard;
The smartphone has defective components.

The price of smartphone repair work depends on the damage. The most expensive repair after getting into water. After a fall or impact, it is often difficult to find damage, since microcracks usually appear on the board, which are difficult to see.

If only the radio module or antenna is damaged, then repairs will not be expensive. If the board is defective, the price may be comparable to the cost of a new phone.

After moisture gets into the smartphone, the technician will clean the board, after which the phone will work. However, they do not provide a guarantee for such repairs, since oxidation may begin again. The usual survival rate of a smartphone after exposure to moisture is 50% to 50%.

Reason #4 The client cannot physically respond

For example, a call caught you driving, and ahead there is a traffic police post or an important turn, which is easy to miss without a navigator. In this situation, the hand itself reaches out to press “hang up”, although this is not the fault of the one who is trying to get through.

Not everyone likes to talk on the phone in the subway or in elevators. On the one hand, there are too many ears in the immediate vicinity, and on the other, poor communication quality and the likelihood of missing something important.

Some companies prohibit the use of personal mobile phones in the workplace. Such clients will inevitably be unavailable during the day.

Error when updating firmware

IMEI may be written on the SIM tray

Failed firmware can lead to all sorts of errors. One of them is that the phone does not accept incoming calls. You can find out whether the firmware was updated correctly by checking the IMEI. To do this, do the following:

dial the code *#06#;
A code will appear on the screen, which will need to be compared with that indicated on the box or SIM card tray.

In addition to the box and SIM card tray, IMEI is also on the case or under the battery (if it is removable). If this IMEI does not match, then you need to contact a service center to restore the IMEI. You can also try to roll back the firmware to stock.

I do not recommend rolling back the firmware yourself, unless of course you are an experienced user. During the flashing process, errors may appear that will lead to incorrect operation of certain functions of the phone, or even turn it into a “brick”.

Why is this happening

A guy may not answer the call if he works out at the gym

If a man doesn’t pick up the phone, it means he has his own reasons. Let's look at the most common of them.

Takes a shower or is on the toilet.
He was at training and didn't take his phone with him.
When he goes on the subway, he doesn’t always get a signal there.
The phone is on silent. He just doesn't hear the call.
The young man is fast asleep. It is not appropriate to call if you know that the guy wakes up late or sleeps off after work.
He's driving and can't answer.
You delivered it with excessive determination. You are behaving too intrusively, the guy is not yet ready for a relationship of this kind.
He wants to be in silence, to be alone with his thoughts.
The young man was offended by something you did. Waiting for you to apologize.
Next to him is another girl. It is possible that the guy leads a double life or started a new relationship when he has not yet broken up with you.
He is very busy and cannot answer at the moment. It is possible that there will be no call back in the near future. At such a moment, it is important not to call him repeatedly, as this will only ruin the relationship.
He's putting his price on himself. He likes that someone is interested in him, calls him, thinks about him. The man is eager to manipulate the girl, trying to tie her more tightly to himself.
The guy does not return your calls; over time, contact with him is lost in cases where the phone was lost or stolen, or an accident happened to him.
I decided to quietly break off the relationship.
Early intimacy makes a guy change his attitude towards a girl. The young man loses interest in such a young lady.

It's all the operator's fault!

There was a massive failure in the work of the cellular operator Tele2, Megafon, MTS or Beeline

In certain areas, poor call quality is common. Phone users buy all kinds of signal amplifiers that amplify the waves received from cell phone towers. This helps to achieve a stable signal in a small area (dacha).

If the communication signal icon on your smartphone is full, but they can’t get through to you, the reasons are usually the following:

You are in a crowded area where the cellular operator's equipment cannot cope with the load. It is especially acute on holidays and weekends. These days, almost no one can reach you on the phone.
Technical work at the cellular operator, which leads to the fact that everyone who calls you receives a message that you are unavailable. At the same time, the smartphone can reliably receive a signal, but instead of the operator’s logo it says “Emergency calls only.”
The mobile operator has blocked and no longer services your SIM card. There may be several reasons: violation of the rules for using the network (sending spam, hooliganism, lack of information about the owner of the SIM card), debt, failure to replenish the account for a long time. In this case, those trying to call you receive a message that the number is blocked.

In any case, you need to contact the operator with a question and explain the situation. Do this from another phone. You will need to provide the passport details of who the number is issued to. You may have to visit one of the operator's offices.

When a subscriber is temporarily unavailable

The subscriber may be unavailable in the following cases:

the most common reason is that the user simply left the network coverage area, ended up in an area where the signal does not reach or where it is too weak to make a connection;
a network error in which the answering machine is interrupted and sends a signal that the subscriber is unavailable;
The phone number is entered in the wrong format, for example, instead of the number 8 or +7, 7 without the plus sign is entered.

In addition, there may be station congestion. This happens on holidays. In this case, both the user and the connection will be unavailable, since the towers are overloaded.

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How to reach a silent client

There are four proven methods - you can try each one in turn or immediately use the one that works best.

Call back later

This is the most logical. If a client left you his current number, it means he was ready to communicate, but then something went wrong. But excessive intrusiveness can scare off the client. Who knows how many calls the buyer will consider appropriate before labeling you as an inadequate spammer. It's good if the client eventually finds time to talk. It’s bad if the calls seem too intrusive, and your number will go straight to the “black list”.

One call from Stolichnye Pharmacies was not enough. The client never made it to the pharmacy

Write SMS

SMS has a huge advantage - it does not disturb the recipient like a phone call. This is a great way to express yourself: the buyer will read the message and understand who you are and why you called. But it is unlikely that the client will respond to the SMS and call back himself - most likely, he is waiting for active actions from you.

The beauty salon tried to call and a little later reminds you of itself via SMS

Send an email

Email is a universal and time-tested communication channel. To send and receive mail, one program is enough; accounts can be on different servers. Conveniently, the email does not require an immediate response, it is stored for a long time, and it is easy to find.

But an email can accidentally end up in spam - according to statistics from the Spamhaus project, Russia ranks third in the number of email spams. But even in the inbox it can get lost among other emails. People often use several work and personal accounts, and each of them receives at least a dozen emails a day.

To avoid a flood of intrusive emails, many people leave an out-of-date address on websites, which they use only for mailings. Such a box is checked very rarely and irregularly. Some even use disposable email address generators, in which case your letter will go nowhere.

It often happens that a client received and read a letter, but did not get around to responding. In this regard, email loses to other communication channels.

The online store makes an attempt not to miss a sale and offers the client all possible options for feedback.

Write in messenger

The Tap2Pay portal conducted a study on the effectiveness of advertising messages sent via email and Facebook messenger. It turned out that the messenger works better than email newsletters in all the main parameters.

In the messenger you will see when the client reads the message. Unlike a phone call, he will be able to communicate with you when it is convenient for him: to answer immediately or after a few hours. Unlike SMS, it is easy for him to reply to a message and carry on a conversation online - it will not cost him anything. Unlike mail, the client will not forget about the message or lose it - instant messengers usually check regularly, and your message will always be visible.

Use all the features of instant messengers to quickly exchange information with the buyer. For example, show the appearance and capabilities of the product using photos and videos. If a customer asks to see alternative options, you'll send them a few links to your site. To explain how to get to your office, just share your geolocation.

This is what victory looks like. The store manager first called, then sent an email, and finally wrote to the client on WhatsApp